Complaint Redressal

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Complaint Redressal

Level 1:- All the clients having complaint regarding any service or otherwise shall write a mail at tradenexa@gmail.com or can directly call at 9294888990/8889288867 To ensure timely recording and recognition of the grievance, the respective department shall revert within 3 Working Days hours w.r.t redressal of such complaint.

Level 2:-If the client still wants to escalate the complaint, he/she can approach (Compliance officer) at tradenexaresearch@gmail.com He/She shall ensure to resolve the redressal within a time frame of 7 Working Days.

Level 3:- If the client still wants to escalate the complaint, he/she can approach info@tradenexa.com, Being the highest authority he would be able to resolve the redressal in 48 Hours.

Please note that in case client marks a copy of mail to all the levels, it will not be considered as escalated matter, it shall in any case start from level 1 and only in case of a separate mail after expiration or reply from the previous level shall the complaint be considered at next level.

Plot No 352 - PU4 Scheme : 54
Vijay Nagar ,Indore Madhya Pradesh 452010
+(91)8889288867, 9294888990
Mon-Fri 8:30am-6:30pm
info@tradenexa.com,tradenexa@gmail.com
24 X 7 online support
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